February 11, 2013To help you solve your Outlook problems faster, we decided to put together the 5 most commonly received Outlook Send & Receive error messages and their solutions.1. Outlook Send Error: “The operation failed. An object could not be found” or “Object not found”Description: the “object not found” error message is triggered when you are trying to send an email from Outlook. The regular reasons are:. Your Outlook profile is corruptSolution: go to the Windows Control Panel - Mail - Mail Setup - Show Profiles - Add. Create a new Outlook profile, add your email account(s) to it, open Outlook with your new profile and try sending the message again.
Your automatic SMTP settings are not picked up correctlySolution: manually configure your outgoing SMTP server settings in Outlook. The easiest way to do it is by removing your email account (from the Outlook file menu - Account Settings) and adding it again (this time make sure you do not use the option to auto-detect mail server settings). If you are unsure about the SMTP values, please contact your email provider. While using Outlook in Workgroup or Corporate modes, one of your Outlook PST data files was moved or erasedSolution: create a new Outlook profile and re-add your data files to it. For step by step instructions, please see2.
Sending / Receiving reported error: “Outlook data file cannot be accessed (error 8004010F)”Description: the error message is triggered when you are sending or receiving emails. The regular reasons are:. Emails are being saved to the wrong locationSolution: If you are using multiple email account or data files, it is possible that Outlook tries to save emails to a wrong location.
To solve it, please remove your Outlook data files from your Account Settings - Data files list and add them back again. Alternatively, you can also try by changing the folder where emails are being delivered (select the desired account from File - Account Settings and click on “Change Folder”). Your Outlook profile is configured incorrectlySolution: create a new Outlook profile and add your existing data files to it by following these steps:. Outlook does not have enough permissions to write to the data filesSolution: this situation usually happens if you upgraded to Windows 7/8 while keeping your Outlook installation in place. To solve it, you have to take ownership on the data files by following these steps:3. Sending reported error (0x800CCC80): “None of the authentication methods supported by this client are supported by your server”Description: the error message is triggered when you are trying to send an email from Outlook.
The regular reason is:. Your outgoing mail server settings are wrongSolution: edit your account settings and mark the option “Log on to incoming server before sending mail”. To reach this option, go to your Outlook File menu - Account Settings - double click on your email account - More Settings - Outlook Server - mark the option “My outgoing server (SMTP) requires authentication”, then mark the option “Log on to incoming server before sending mail”. You can also try to use the “Repair” option available on your Account Settings window.4. Outlook error code 8: “Outlook is unable to connect to the proxy server”Description: the error message is triggered when you are trying to send or receive emails from Outlook, through a proxy server.
The regular reasons are:. Your Windows root certificates are outdatedSolution: open Windows Update and look for updates to the Root Certificates list. Mark these updates and install them. You are using a self-signed certificateSolution: by default, a self-signed certificate is added to the Intermediate Certification Authorities. You have remove it from there, then import it to the Trusted Authorities list.Here is a.5.
Task reported error 0x8004210A – “the operation timed out while waiting for a response from the receiving server”Description: the error message is triggered when you are trying to send or receive emails from Outlook. The regular reasons are:. Your connection to the mail server is too slowSolution: try freeing up your Internet connection by closing downloads or other in-progress online activities. If the problem persists, try to increase your mail server time out periods: go to the Outlook File menu - Account Settings - double click on your email account - More Settings - Advanced - increase your server timeouts period. You are sending or receiving large series of emails or a really large email attachmentSolution: if you are sending or receiving a large email attachment, your email account remains locked while the operation is performed. If this operation takes more than your automatic Send & Receive periods, the next Send & Receive job will start while the previous one was not completed it. In this case, the mail server will time out or it will respond with error 0x8004210E: “Your mailbox is already locked”.
To solve it, simply wait for the large email to be sent or received. Alternatively, if your email account offers web access, connect to your mailbox from your Internet browser and delete those incoming messages that are not important. This way, you will ease your Outlook Receive task. Your incoming / outgoing emails are being scanned by an anti-virusSolution: On some occasions, an email anti-virus may interrupt or delay your Outlook Send & Receive process, causing Outlook to wait too much for the emails to arrive or to be sent. Disable your anti-virus for this operation. If the problem persists, contact your anti-virus provider.
The Outlook Send & Receive job is being blocked by a firewallSolution: A firewall may prevent Outlook from reaching your mail server, so please disable your firewall (or add Outlook to its allowed/white list). Most likely there is a communication problem between Outlook and your outgoing mail server, so the email is stuck in Outbox because Outlook can’t connect to your mail server to send it. – check with your Internet service provider to make sure it doesn’t block the port number that you are using for the outgoing mail server (some providers block port 25 or other ports that may be used by an outgoing / SMTP mail server); – check with your email address provider and make sure your mail server settings are up to date. Occasionally, mail server providers change port numbers or authentication methods, so even if your Outlook account used to send emails without any problems, it may not be working anymore because the outgoing mail server settings were changed; – check with your email address provider and make sure you didn’t exceed the hourly / daily email send quota (or other send limits enforced by your email provider); – if you are on a slow Internet connection, make sure your Outbox emails are not supposed to include very large attachments (10 – 20 Mb or more). The server connection may time out before Outlook gets to send a large email; – if the above solutions don’t work, use Google and search for the exact error code that you received while you are trying to send the Outlook email: it will likely lead you to a precise solution. You should also check out this list of the most common send & receive error messages and their solutions.
We cannot promise that any of these will help, but if your Outlook mail client hangs on send/receive, beside closing and re-opening Outlook (which works but is annoying if the problem repeats with any significant frequency), here are three things to try:1. Go to Control Panel/Programs/Outlook and right-click and choose Repair.2. Disable any Add-Ins.3. One of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook.
Here’s how to fix the problem with the corrupt Send/Receive group. In Outlook 2016, go to File - Options - Advanced - Send/Receive. Create a new Send/Receive Group in Outlook 2016, or create a copy of the All Accounts group. Configure this group by checking the following two boxes:– Include this group in send/receive (F9)– Schedule an automatic send/receive every X minutes (where X is the time in minutes).You must enable both of these options or else Outlook 2016 will not do an automatic Send/Receive.
You may also be interested in selecting the option for Send/Receive when Outlook is offline. Once you have the new group configured, disable the built-in All Accountsgroup because that’s the group that is potentially corrupted and you must deactivate it. You can disable the All Accounts group by unchecking every single box, as shown below. Restart Outlook.
Microsoft Outlook is one of the most advanced, yet complex email client software. It provides great flexibility by acting as a connectivity tool for much professional software. However, such software or professional Outlook add-ins are not reliable and can lead to improper functioning of the Outlook. The Outlook is designed to archive Inbox emails to reduce the mailbox size. However, the mailbox size increases as more and more items are added. Due to this, Outlook struggles to provide a smoother access to user mailboxes and can eventually end up “Not responding”. In addition, the advanced security settings in anti-virus programs can also prevent Outlook in functioning properly.There are many other reasons for “Outlook Not Responding” error.
Hopefully somebody can helop me with this issue.When I start Outlook 2013 in Windows 8.1 from tiles, it will start and minimize into the task bar. The inbox will not open. I can start outlook in safe mode: outlook /safe.When I log in as Administrator Outlook will start using the same outlook profile.I looked at outlook profile, Add-Ins, scanpst pst-files. Everysthing ok. Even repairing, uninstalling and reinstalling office has no effect on this issue.Any ideas where else I could look at.
Does outlook leave any messages in logfiles? Thanks for this article but unfortunately my problem with Outlook 2013 persists. I can successfully open the program in Safe Mode as you explained how to do.
From there I have unchecked almost all the Add-Ins I can after following this article about which Add-Ins are really necessary:But it hasn't made a difference. I still get the annoying 'Not Responding' note when trying to boot-up Outlook in normal mode. I can only get rid of it by going to the Task Manager. And oddly Scanpst.exe is nowhere to be found in my system. I even did a search for it.Thanks for any other suggestions you may have. Actually, revise that statement:1) Close Outlook2) Go to task manager Processes tab highlight Outlook.exe and end process. Most likely it doesn't go away if your on this thread.3) Hold CTRL and open Outlook.
When prompted select Yes to open in safe mode. As it starts to initalize simply close it back out.4) Open Command prompt type taskkill /im outlook.exe /f5) Go to C:Users%USERPROFILE%AppDataLocalMicrosoftOutlook and delete spscoll.dat, mapisvc.inf and your email account ending in.ost. If it won't let you delete your.ost file then simply drag it into your RoamCache folder.6) Outlook should now close out of your processes in task manager7) Go to start and type in repairpst.exe8) Ponit the applet to your attached.pst file and let it run. If you have more than one then repair all.9) After repairing.pst file(s) hold CTRL and launch Outlook again in Safe Mode. If all works well then close it out and try opening it normally.Cheers. Reference # 18.
Outlook 2010 Hangs On Send Receive
I was having the exact same issue as Andrea.I could successfully open the program in Safe Mode. I unchecked all Add-Ins.But it didn't make a difference. I would still receive 'Not Responding' error when trying to boot-up Outlook in normal mode. I could only get rid of it by going to the Task Manager. Then Outlook would open and then not respond again. Ran Scanpst.exe several times but did not resolve issue.The ONLY thing that resolved it was turning off 'Hardware acceleration' option in OUtlook in NORMAL mode.
Thanks for sharing the article. It helped me a lot. Steps I followed to fix the Outlook hanging issue are:Quit the Outlook.exe processes from the Task Manager.To do so, you need to press CTR+Alt+Del keys at the same time.
Select Start Task Manager and go to Processes and select the Outlook.exe processes and end those processing by selecting End process button. Also disable or turn off the Outlook Add-ins. For that go to Tools menu and click on the trust centre button and choose Add-ins to turn off.
MS-Outlook Freeze due to one Virus / Malware Mail.This is one basic problem I was facing from last 5 days. Received a Mail from from an unknown source. Somehow out of curiosity I opened it and Bang, my Outlook Freezed.
Not even a single option is working.It was actually a Malware Mail without any receiver or Subject.After that I tried every possible solution to open it. Googled every possible solution to find the proper way to resolve the problem. Tried every possible Keyword to get the answer like:# Virus Infected Mail in Outlook# Outlook Mail Freezes due to Malware Mail# How to delete Infected Mail from OutlookAnd so on.After that I even tried to uninstall the Outlook and Re-install, But the problem continues due to my Outlook Profile is stuck with the Malware mail and Not the software. Every time I login, it connect to the my mail profile and again it freezes.Then i tried to open it in System safe mode, by pressing F8 at window startup but it also didn't helped.Finaly I got the answer to my solution.Just A simple Process:1) Press Window Button and 'R' Key together, as to open the Run Command Box.2) Enter 'outlook /safe' exactly in the same pattern in the command box.3) Outlook Will open in the safe mode without freezing.4) Delete the Malware/ Infected Mail and Viola, Your Outlook is free. It will start working in the same as before.This is one way I found out to resolve this problem. If any of you find some other better option, please let me know for better understanding.ThanksTanay #00001.
If your Auto/Send Receive stops working for some reason it can be pretty frustrating because you have to remember to manually do a Send/Receive (F9). If you are having issues with Outlook not sending or receiving emails automatically, here are a few things to try. This article pertains to Outlook 2016 but the options in Outlook 2013 are similar. Here’s the article I wrote for Outlook 2013:.Solution #1: Send/Receive Deactivated?This solution has worked for me both in Outlook 2013 a couple of years ago, and again in Outlook 2016 today. For some reason, the option to Send/Receive messages gets disabled in Outlook. I haven’t figure out exactly why it gets disabled.
To fix the problem you need to clear the option Disable Scheduled Send/Receive in Outlook 2016. Here’s how. In Outlook 2016, on the Send / Receive tab, click on the drop-down option Send/Receive Groups.
At the bottom of the listing you will find the option to Disable Scheduled Send/Receive. If you only have a few accounts it is easy to get to the option but if you are like me and have a lot of accounts in your Outlook profile, you need to scroll all the way down at the very end of the account listing and click on the option Disable Scheduled Send/Receive. It’s a toggle, so clicking will either enable or disable it, depending on the setting.
Once the option has been enabled (there is no check box next to it), your auto Send/Receive should start working again. There is no need to restart Outlook.TIP: During testing, it is best to configure the time for scheduled Send/Receive to 1 minute. After you have fixed the problem you can go back and reset your time to the original setting. The default time for a scheduled Send/Receive is 30 minutes.Solution #2: Corrupt Send/Receive GroupOne of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook. Here’s how to fix the problem with the corrupt Send/Receive group.
Outlook 2016 Crashes On Send Receive
In Outlook 2016, go to File - Options - Advanced - Send/Receive. Create a new Send/Receive Group in Outlook 2016, or create a copy of the All Accounts group. Configure this group by checking the following two boxes:– Include this group in send/receive (F9)– Schedule an automatic send/receive every X minutes (where X is the time in minutes).You must enable both of these options or else Outlook 2016 will not do an automatic Send/Receive.
You may also be interested in selecting the option for Send/Receive when Outlook is offline. Once you have the new group configured, disable the built-in All Accounts group because that’s the group that is potentially corrupted and you must deactivate it. You can disable the All Accounts group by unchecking every single box, as shown below. Restart Outlook. Hopefully this will fix the auto Send/Receive problem.
If not, try the next solution.Solution #3: Disable Add-InsMost users can fix the auto Send/Receive problem by disabling the problematic add-in. Usually it is a third-party add-in that causes problems in Outlook. I often see people start blaming Microsoft when the third-party add-ins don’t work in Outlook but Microsoft is not responsible for third-party add-ins. They are written by a third-party (e.g. Adobe) and are the responsibility of the third-party to make sure they work with Outlook.The best approach is to disable all the add-ins that are currently in use and then start enabling them one-by-one until you find the add-in that is the culprit. Once you find the add-in that is causing the problem, contact the company that created the add-in to see if they have a new version. If not, remove that add-in to avoid any issues in the future.
In Outlook 2016, go to Options - Add-Ins - Manage COM Add-ins - Go. Here you can enable or disable individual Add-ins by selecting or clearing the box for the add-in. Clear all the boxes and then enable one add-in at a time. Verify that Send/Receive works. If it does, go back and enable another add-in.
Outlook Hangs On Send Receive Letter
Keep repeating this process until you have found the add-in that is causing the Send/Receive to fail.Hopefully, one of these solutions will solve your problem.Update: May 22, 2017Based on Robert’s suggestion, I have moved Solution #3 to the top of the article so now it’s Solution #1.Copyright © 2016 SeattlePro Enterprises, LLC. All rights reserved. Hi Mica,Sorry, I can’t think of another solution to the Send/Receive problem right now, but if something comes to mind I will let you know. Keeping up with Windows updates is important because it may fix some of the bugs.
You may have already done this, but make sure that your Windows updates are configured to receive the Office updates, in addition to the operating system updates. If you are receiving Office updates, try the solution I’ve posted for “Corrupt Send/Receive Group” one more time. Sometimes creating the group once doesn’t seem to be enough and you have to delete and recreate the group a couple of times.
You can also experiment with different settings within the group and make sure you set the time for 1 minute during experimentation.Good luck!.
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